Your payment at will show up on your credit card statement under as "Heffernan Insurance  Brokers". If you do not recognize the charge and take up a case with your credit card vendor, we will supply them with all of the details of your transaction, and reach out to you directly to ask that you request to close the case. All chargebacks cases go to collections and if your policy falls within that umbrella, you'll be unable to use in the future.